Questions/Faqs

What is the DNA Duo?

  The DNA Duo is a portable display that becomes part of your device and can be taken anywhere even to the park!  This means that you can attach the DNA Duo via it's patented magnetic adapter design for the device of your choice!  We are always designing new adapters and ways to attach it as well.  I plan to share the main adapter piece in the near future which will require the DIY kit so you could create your own adapter as well.  As long as your device supports USB C video or Mini HDMI connection, the DNA Duo is the true 7 inch portable display to become part of your device's DNA!

Will the DNA Duo work with my device?

  So as long as your device supports USB C video without requiring external power example the S24 Ultra requires external power for external displays to work, then the DNA Duo will work for your device.  The DNA Duo also has a Mini HDMI port for other devices such as Desktops/Laptops if they don't support USB C video.

What about adapters for cases like the JSAUX ModCase?

  I am always innovating new designs, but at the beginning I will only focus on custom adapters plus the universal adapter.   I do however plan to share the .step file for the main magnetic attachment so you could design something yourself.

What about adapters for a device not listed?

  I test all of these devices to make sure they work for multiple purposes so you can use the DNA Duo for dual screen emulation, watching a movie on one screen and game on the other, or productivity purposes.  So because of this, if your device isn't listed it's either because it doesn't fully work (currently Ayn Odin 2 Mini has issues), or I don't own the device to design the adapter for it.  If requested enough I may purchase or find a way to borrow the device as recently more devices have been added to the store and I'm always watching these requests.

Is the DNA Duo an OLED or LCD?

  As of November 19th 2024, we made the decision to choose a beautiful OLED display that has up to 800 nits of brightness and is very lightweight.  We don't plan on going back to the LCD model at this time as the move to the OLED was the perfect choice for this product.

Which adapter should I choose if I don't see my device?

  This question falls under the same question as the case, I will be innovating new adapters based on requests.  I also plan to share the .step file for the final attachment of the DNA Duo adapters so you can design something yourself.  There's also a universal adapter which has yet to be finalized as of Nov 21st 2024, but once it is, it will be available on the website.

Will the DNA Duo work for my phone?

  If your phone allows for USB C video without power, it will work.  However it will still work if you power the display but it won't be as portable.  I will not be making adapters for phones either sorry but it's not logical because there's a billion different phones out there.

 Does the DNA Duo have a battery?

  No the DNA Duo doesn't need a battery as it is powered by the device it is connected to, and it has pass through charging.

Can I cancel my order/pre-order?

  Yes of course, please send an email with your order details so we can process the cancellation properly.  DO NOT simply open a PayPal case for cancellation as this isn't the proper way to cancel an order in any regard.  Just send over an email with your Order # and a reasoning so this is done properly.

How is the battery life?

  The battery life will depend on the device of course, however from my testing 2 hours with the Steam Deck playing 3DS left me with 39%, 2 hours with the Rog Ally Z1E 30%, 2 hours with the Odin 2 70%.  Now these were the default configurations of the screen and the results may vary.